TERMS & CONDITIONS
Payment Terms:
MEDRGA accepts secure online payments via Visa and MasterCard. Please note that all orders require payment in advance at the time of purchase. We do not currently offer payment on delivery.
Shipping & Delivery:
MEDRGA proudly ships worldwide. Delivery timelines vary by location: local orders within Jordan typically arrive within 48 hours, while international deliveries may take between 10-14 working days. Shipping rates are calculated based on your location. Expedited shipping options are available upon request and will incur additional fees based on carrier charges.
Return & Exchange Policy:
Returns or exchanges are accepted within 24 hours of receiving your order, subject to the garment being returned in its original, new, and unused condition. Each item is carefully inspected upon return. Legitimate returns or exchanges will not incur return fees; however, any returns deemed illegitimate will result in deduction of return shipping or delivery fees from the refunded amount. Refunds can be issued as store credit or original payment based on the customer's preference. All return or exchange requests must be adequately justified.
Gifts:
MEDRGA is delighted to offer comprehensive gift services, including premium gift wrapping, personalized gift messages, and special packaging options. Gift cards and gift certificates are also available for purchase. We can directly deliver your order as a gift to the recipient's address upon request.